This policy was updated on November 7, 2019.

Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to This email address is being protected from spambots. You need JavaScript enabled to view it. for review.

Transaction Privacy Policies

In connection with your transaction, we may obtain information about you as described in this notice, which we handle as stated in this notice.

1. We collect nonpublic personal information about you from the following sources:

• Information that we receive from you on applications or other forms
• Information about your transaction with us, our affiliates or others.

2. We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other institutions with whom we have joint marketing agreements. We may not make such disclosures about you as a consumer, customer, or former customer.

3. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information.

4. We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

1. How long will it take to complete my custom order?

Custom orders usually take three weeks to complete after we have settled on all the design particulars and we have received the 50% deposit. Rush projects are possible too. Please inquire about that process. We will keep you updated on our progress with your piece, so you'll know when it will be ready.

2. Can we use my old gold jewelry to make a new item?

Most of the time, we cannot use gold that you bring us to make something new. All gold is alloyed with other metals (unless it is 24KT solid gold). It is impossible to know what percentages of other metal alloys were used. So, reusing your old gold might produce a metal with unknown impurities, rendering it unstable. Your new piece will be constructed with freshly refined gold (recycled and purchased as such.) However, if you have old gold, we can credit it toward your new piece.

3. Where do you get your gemstones and how do you know what to buy?

I have been a professional designer and buyer for over 2 decades and have developed reliable international gemstone connections. My graduate gemologist credentials plus immersion in the global marketplace allows me to evaluate stones prior to purchase and I pre-screen them for each individual project. I am a designer-member of the American Gem Trade Association, (AGTA) an alliance of dealers, designers, and manufacturers who adhere to strict gemstone disclosure guidelines.

4. How do I keep silver tarnish-free?

• You can purchase anti-tarnish products from Tarni-Shield™ to keep in the bag with your silver jewelry. It inhibits dark oxidization which normally occurs on all silver items.
• Second, if your piece has a satin finish on it, you can make a paste of baking soda and water and gently rub it all over the piece, being careful not to rub onto stones or pearls. Rinse thoroughly and dry the piece off immediately.
• Third, you can purchase jewelry cloths that are embedded with a mild polishing rouge. They are great for cleaning off tarnish and you finish by lightly buffing with a clean, old tee shirt. Voila!

Shipping and Sales Policies

At Diana Widman Design, we realize that sometimes you change your mind. To better take serve you, please follow our simple return guidelines:

1. First call or email us within ten days of receiving your item with the details of your return. We will provide a return authorization number which you need prior to returning the item.
2. Next, return the piece by insured mail. Wrap it very carefully because we cannot accept items damaged by return shipment.
3. When we receive the piece, we will refund your money, (less shipping), providing the item is in new undamaged condition-- including, but not limited to scratches, dents, dings, bent pieces, and /or missing parts.

Where to buy Diana Widman Jewelry

Alara Fine Jewelry
42 Main Street
Bozeman, MT
406.522.8844

Austin's Fine Jewelry
1327 North Washington Street
Spokane, WA
509.328.0702

Space 519
200 Chestnut Street
Chicago, IL 60611

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